Privacy policy

Remortgage Made Easy! is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how we handle data which identifies you.

If you have any queries concerning your personal information, please contact us at enquiries@remortgagemadeeasy.co.uk

About Us

Remortgage Made Easy! is a trading name of First Complete Limited which is authorised and regulated by the Financial Services Authority (FRN:435779) for mortgage and non-investment insurance advice. Registered office: Newcastle House, Albany Court, Newcastle Business Park, Newcastle Upon Tyne NE4 7YB. Registered number: 05416236.

We are registered under the Data Protection Act 1998 and any information you supply will be treated in accordance with that Act.

Information gathered and its use

We receive and store any information you enter on our website, or give us in any other way, for example when giving us feedback.

We use your contact details to communicate with you. We may also use your information to send you offers and news about products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out at registration or by contacting us at enquiries@remortgagemadeeasy.co.uk

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable, ie we can't tell which pages you or any other person are looking at or have looked at. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.

Security

We have security measures in place to protect our customer database and access to this database is restricted internally.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.

Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.